Squadcast Labs Private Limited

Chief Of Staff

Full-Time in Bangalore, IN - Mid Level - Management

Company Overview:

Squadcast (https://www.squadcast.com/) vision is to be the easiest incident response platform - helping engineers do on-call scheduling and incident management in the SRE (site reliability engineering) way. The mission of the company is to help global engineering teams build reliable technology.

Organizations can quickly and easily adopt Site Reliability Engineering practices to improve their incident resolution metrics and ultimately, the reliability of their systems.

We've been diligently building and learning about how to make alerting & on-call management more intuitive, simple and more aligned with the SRE philosophy of doing things. Our users and customers have appreciated us as the Google breed of on-call management done with a long-term reliability approach.

Further,

  • Squadcast is a product company providing software-as-a-service (saas)
  • Squadcast business model is B2D (Business to developers)
  • Squadcast clients are global

Role Overview:

  • The Chief of Staff role is for the CEO’s office and they would represent the CEO inside and outside of the organisation for business.
  • An ideal candidate should be highly strategic and should have a great sense of ownership in completing the CEO assigned tasks.
  • This person would be responsible for increasing the overall productivity of the organisation by making sure that the internal processes are working well at all levels and in each department.

Expectations from the position:

  • Your primary responsibility will be to assist the CEO in overseeing the cadence of execution and progress review.
  • Further you will work closely and effectively with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately. You will act as a "barometer," having a sense for the issues taking place in the company’s environment and keeping them updated.
  • You will act as a liaison with various teams such as Marketing, Sales, Engineering, Product and People’s team to keep track of progress on goals, increase efficiency and solutions for possible bottlenecks.
  • ​​You will prioritize conflicting needs and handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures.
  • You will drive internal and external communication - ensure cascading of the company's vision and objectives across all teams, and external stakeholders (as and when required).
  • You will Identify and improve communication flow and efficiency across departments.

Skills required for the job:

  • MBA from Tier 1 B-School.
  • Currently in a management consulting role or in project management or similar roles in technology companies.
  • Excellent verbal & written communication.
  • Strong analytical, numerical, research and problem-solving skills.
  • Excellent organizational, analytical, and time-management skills.
  • Data-driven - can slice and dice data to generate insights and propose solutions.
  • Prior experience as a Program Manager / Chief of Staff at high-growth startups is beneficial.
  • Well versed in MS office.