Community Manager

Who are we?

We are a bunch of engineers in love with system reliability, and our founders have been featured as Top Tech Entrepreneurs in the Forbes 30 Under 30 2020 list.

We believe that people do their best in a culture that fosters diversity, inclusion, innovation, and success. Whether it’s conducting a retrospective or cranking out a new product feature or doing our day to day work, we live and breathe our core values. As a team, we solve real customer issues and fulfil our mission of connecting teams to simplify technical operations & incident response to help global engineering teams build reliable technology.

Our seven core values are the foundation of our collaborative and dynamic culture -

• Customer-First, Always.
• Data-Driven
• Excellence at work
• Ownership
• Be a Rock - Dependable, Reliable, Trustworthy
• Respect Each Other
• Honesty & Humility

Together we are building an awesome company and product that our users are falling in love with every day.

Our product is a cloud-based software designed around Site Reliability Engineering (SRE) practices with best-of-breed Incident Management & On-call Scheduling capabilities. We’re proud to be one of the fastest growing developer tools, and we’re currently looking to add a few more extraordinary people to our team.

Why is Squadcast a great place for you?

At Squadcast, we take that extra special care to make sure you give your best at work and have a fulfilling and productive day, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. So be ready for a lot of independence in whatever you do. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at Squadcast.

If you like building technology that makes an impact, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, Squadcast is where you want to be.

Who are you?

As a Community Manager, you will build connections with developers worldwide, help them succeed with our platform and bring back insightful nuggets for us to feed back into our roadmap. You will churn out relevant developer material like product documentation, how-to videos, blog articles and engage in various forums to make this happen. Your primary focus should be to get the techies excited about our product and actively engage with it by pointing out the benefits for developers who will use the product on an eye-to-eye level.

What should you have?

• You have experience preparing and publishing developer documentation, technical blog posts and tutorials including how-to videos
• You should have at least some professional full stack development experience, and are familiar with the various tools of the trade
• You will expand the community of Squadcast developers through online and offline engagement
• You will advocate our platform and identify new avenues where developers can apply them
• You will keep abreast of technology trends that will influence the developer community and demonstrate how the platform can keep up
• You will provide support and guidance to developers who reach out to us over our various communication channels
• You aspire to continuously improve our developer experience by bringing back feedback for the engineering team to incorporate
• You will require to plan and execute successful developer events such as meetups, hackathons, and webinars
• You have innate problem - solving skills that bring to bear elegant, simple solutions to complex problems

What do we offer?

In addition to an outstanding work environment, folks at Squadcast enjoy competitive compensation and benefits, including:

• An upbeat, positive culture. Integrity, objectivity, collaboration, results and a no-limits mindset are central to how we work
• Limitless growth. We work with you to help you meet your goals and advance within the company
• Encouragement to be innovative and challenge the status quo
• Exposure to industry leading training and development
• Performance based recognition and rewards

• Your health is important to us: we offer a great health insurance package (for you and your family)
• Regular team events, outings and much more
• Get free breakfast & lunches in the office, snacks and drinks
• We are family-friendly, respect your work-life balance and offer flexible office hours

Sounds interesting? We’d be happy to take a look at your resume.

About Squadcast
Squadcast was founded in 2017 by systems engineers from MIT and IIT, and is based out of Palo Alto, California and Bengaluru, India. We are backed by esteemed VC firms from Silicon Valley and India. We are also supported by leading software giants like Oracle, Cisco, Nvidia.

Looking forward to hearing back from you,

Squadcast People Team